Yardi Systems in Broadview Heights, OH is searching to an Associate Technical Account Manager to join their growing team!
The Associate Technical Account Manager assists clients with the Setup, Configuration and Operation of Automated pricing within Multi-family industry.
Determines operational objectives by reviewing with client Asset goals and objectives
Conduct weekly calls with clients reviewing pricing performance and providing recommendations
Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Provides references for users by; providing help desk support; training users
Maintains user confidence and protects operations by keeping information confidential
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Contributes to team effort by accomplishing related results as needed
A strong record of professional success, including at least 3 years of client-facing experience
A minimum of 3 years of Property Management and/or Revenue Management in the Multifamily industry
Superior client-facing skills
Excellent written and verbal communication skills and comfortable in client environments
Strong client focus, excellent teamwork abilities, integrity, and relationship-building skills
Demonstrated track record of goal achievement
Bachelor's degree or equivalent higher-level client management experience
Regular attendance and a regular work schedule is an essential function of this job
PLEASE APPLY TO: http://www.yardi.com/about-us/career-opportunities/?jobRequested=8522
Yardi Systems is a successful independent software company with a proven history of growth and market leadership in the multi-billion dollar global commercial real estate industry. We employ talented, motivated and innovative people that are focused on delivering superior solutions to our clients and are passionate about working with other highly skilled professionals in team environments.
If you are seeking an opportunity to join a winning team, work with the latest Microsoft technologies and develop your career, then Yardi Systems is the place for you. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun.