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Via: kellyjobsmnetwork Apply / More Info
 
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Kelly Government Solutions is currently seeking an Field Service Tech to support one of our top government client in Manassas, VA on a 6 month temp to hire.

If you or someone you know are interested in this opportunity please send me a word copy of your resume with your Negotiable pay rate and contact Ronald.Bolden@kellyservices.com

Supports computer users with installation of hardware/software and networking components to meet personal computer needs.

Win 7 upgrades and deploy of new replacement machines.

Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.

Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.

Assists with computer studies, projects, and implementation of policies throughout area of assignment.

Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.

Perferred Skills:

  • Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment.
  • Diagnoses and resolves moderate end-user hardware/software problems including remote access software.
  • Performs new computer configuration and coordinates the workstation upgrade/replacement process.
  • Participates in the deployment of new software platforms.
  • Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete.
  • Verify with the customer that the problem has been resolved and close case.
  • Good working knowledge of computer hardware, software, and terminology.
  • Good working knowledge of local area networks.
  • Good problem solving skills.
  • Must have good communication skills. Excellent organizational skills.
  • Working knowledge of Active Directory.
  • Good working knowledge of Mobile Devices (Cell Phones)
  • 5+ Years with High School
  • 3+ Years with AA
 
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