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IT Business Analyst

The successful candidate, will have the opportunity to work with our client, a Fortune 100 company, a reputable provider in integrated pharmacy benefit management, cost management as well as patient-care services.

Position is based in St. Louis, MO.

This is a 12-month contract with possibility of renewal or contract to hire.  Candidates must be eligible for employment without sponsorship.


The IT Business Analyst will:

  • Perform analysis of business issues, provide recommendations for possible solutions, work with Business users and IT project teams to drive decision making and define requirements for application development, ensuring that business needs are being met.
  • Complete documentation for business requirements which guide application development efforts, working closely with the development team and business teams to ensure successful implementation of business requirements.
  • Assist with the development and maintenance of the business requirements process used to define requirements for systems projects, assist with the definition and negotiation of project scope and create appropriate scope documentation.
  • Analyze opportunities to improve application reliability, provide recommendations for possible solutions, and work with IT and Business partners to implement solutions that enhance application and infrastructure reliability.
  • Work with IT and Business partners to build support processes and procedures provide ongoing support to manage application SLAs, resolve a majority of the problems and fulfill service requests that do not require application development. 
  • Perform analysis of compliance vulnerabilities; work with IT and Business teams to eliminate vulnerabilities, support internal and external audit related activities.
  • Communicate project status and escalates issues as needed.
  • Follow policies and procedures to ensure audit and corporate compliance.
  • Consistently deliver project status and time tracking regularly to management.


  • Bachelor Degree in related disciplines
  • Minimum 5 years of experience in business analysis of product or software development. 
  • Demonstrated ability to organize and facilitate requirements meetings.
  • Strong facilitation skills. 
  • Experience in business process mapping experience.
  • Experience working with ServiceNow development and implementation is an added advantage.
  • Experience with incident management, problem management, change management processes is an added advantage.
  • Proven organizational skills with the ability to develop a detailed work plan to ensure project success
  • Ability to work with minimum supervision.
  • Promote consensus on a high level view of the project and drill down into the details to obtain the requirements.
Map: St. Louis MO
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