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  • Category: Accounting - Finance
  • Education: H/S diploma or equilivent
  • Employment Length: fulltime
  • Pay / Salary: $15 Hourly
  • Source: Business
  • Ad #: 7264
Via: kellyjobsmnetwork Apply / More Info
Full Details

Kelly Financial Resources is currently seeking a Card Services Associate for a company in Sacramento!


  • Responsible for the operation of and processes related to card fraud monitoring products. Creating and maintaining a positive and informative member experience when verifying or taking a report of fraud.
  • Identify, investigate, and respond to and/or resolve all card fraud or dispute claims and matters. Research/review documents for submission of fraud and dispute claims.
  • Resolve member/branch issues and related service concerns and report/escalate any potential issues that may affect member satisfaction.
  • Provide relevant information from uncovered fraud accounts to other business units and investigating authorities.
  • Collects, evaluates, and documents all evidence obtained during an investigation for recovery. Order retrievals and provide documentation required for charge backs as needed
  • Comply with all established internal audit, security and rules, regulations and departmental procedures.
  • Process reimbursements to member accounts as appropriate 


  • Effective oral and written communication skills.
  • Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, and telephone
  • Ability to effectively communicate results to members, acquirer, and or merchants and meet mandatory time frames.
  • Good organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments.
  • High attention to detail in working and investigating files with emphasis on deadlines.
  • Must be self-motivated and capable of working both independently as well as in a team environment.
Map: Sacramento CA
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