POSITION PURPOSE: Relationship Managers must deliver outstanding service, collaborate with colleagues, work as a part of a team, and excel at meeting designated expectations. This position-s focus is to assist the Branch Manager in ensuring quality interactions are delivered both internally and externally by all branch staff. Ascertain member needs and propose solutions that will meet and/or exceed their current and future financial needs. Expand member relationships through proactively identifying additional products and services. Responsible for overseeing operational processes and procedures. Assists branch personnel with problems and issues related to member service and operations. Operates the branch in the Branch Manager-s absence.
SKILLS AND ABILITIES REQUIRED Education/Certification: Two years of college in Business or equivalent experience. Mortgage Loan Originator (MLO) registration with Nationwide Mortgage Licensing System and Registry (NMLS) required. Experience: Three or more years experience in the financial services industry Required Knowledge: Must possess a working knowledge of teller and balancing functions, loan documents and processes, and deposit products and services Proficient in Microsoft Products Knowledgeable about core processing systems Compliance with Federal Bank Secrecy and Money Laundering rules required Other Skills: Ability to multi task Excellent organizational, written and verbal communication skills Ability to motivate/influence with diplomacy Strong internal and external sales skills Ability to establish internal and external referral relationships Ability to work as a team with other departments
*Salaried position at 42k-46k per year *Benefits begin on day ONE as a permanent employee! *401k matches at 100% of employee contribution up to 5% *Tuition reimbursement of up to $4,000 per year after 1 year of service *16 hours of PAID Volunteer time *Birthday Paid Day *Paid Sick