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Via: kellyjobsmnetwork Apply / More Info
 
Full Details

Field Service Engineer

LOCATION: Rochester, NY

DUTIES AND RESPONSIBILITIES:

• Works directly with Representatives and End Users to provide both remote technical support (via phone/email), as well as on-site field support for line of industrial pumps, electronic controllers, and complete chemical feed systems.

• Responsibilities will include installation, demonstration, repair and troubleshooting related to product function.

• Present technical product training to customers and channel partners

• Travel domestically and internationally to end customer locations as required

• Support authorized service center network

QUALIFICATIONS:

• B.S./AAS degree in Electrical or Mechanical engineering; or relevant work experience

• Minimum of 5 years’ experience in technical field service and support functional

• Previous experience with industrial pumps, valves, drives and control systems

• Experience with presentations and comfort teaching in front of a group is required

• Understanding of process controls (signals, voltages) preferred

• Previous work experience in the petrochemical industry, water and wastewater industry experience is a plus.

• Strong verbal and written communication skills

• Strong interpersonal and customer service skills

• Experience working with customers to resolve technical problems and issues

Please apply now!

 
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