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  • Category: Customer Service
  • Employment Length: contract
  • Source: Business
  • Ad #: 6415
Via: Apply / More Info
Full Details

TRC Staffing Services is hiring Inbound Call Center Representative that provide support for their most valued customers. We are looking to fill a variety of shifts and positions that service one of our most respected clients. You will be required to learn how to effectively communicate over the phone, with a customer service first mindset and assist customers and provide exceptional customer support.

As a Call Center Representative, you will provide top notch customer service in a fast-paced environment helping to establish trust and build relationships between our client and their community. You will be expected to operate in a predominately live contact environment, responding to a variety of incoming customer calls. Performance metrics include average handle time, after call work, quality, adherence, as well as customer satisfaction.

• have a passion for high levels of customer service work
• get satisfaction achieving personal goals
• be punctual and a team player
• desire to lead and take on responsibility
• High School Diploma or GED
• Ability to operate multiple software platforms
• Ability to go above and beyond
• Attention to details
• Customer service experience
• General computer skills, M/S Office. Email, etc.
• Spanish speaking a plus

Map: San Antonio, TX
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