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216 Jobs

 
  • Category: Customer Service
  • Employment Length: contract
  • Pay / Salary: $13 Hourly
  • Source: Business
  • Ad #: 6409
 
Via: trcstaffing.com Apply / More Info
 
Full Details

POSITION IS IN CHARLESTON SC

This is a fantastic career opportunity with a growing organization in Charleston! Pay is $13-15 per hour. Hours are 8-5 Monday through Friday

Primary Objectives
• Provide customers with a personalized creative experience
• Work intimately with customers and coordinate the entire lifecycle of their projects
• Provide stellar customer satisfaction at all times
• Partnering with Publishing teams to ensure that customers are enrolled in the proper service package
• Working internally with other departments to ensure that a quality product is delivered in a timely manner
• Using a wide variety of software systems to navigate customer accounts and proactively monitoring accounts to anticipate problems before they occur
• Meet all performance and quality goals
• Initiating process improvement projects within the department and drive them through to completion
required skills

Basic Qualifications
• 2+ years customer service experience
• Experience working with high-volume processes
• Working knowledge of Microsoft Office Applications
• Ability to work weekends and overtime as required
• Authorized to work in the US without sponsorship
preferred skills

Preferred Qualifications
• Bachelor's degree preferred
• Aptitude to quickly learn new systems and software
• Ability to multi-task & prioritize, with strong organizational and follow-up skills
• Excellent oral and written communication skills
•Demonstrated track record of customer obsession

 
Map: Charleston, SC
 
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