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Member Services Admin (Corporate, Technology & Culture!)

2 weeks ago Report
  • Category: Customer Service
  • Employment Length: fulltime
  • Source: Private User
  • Ad #: 194
Full Details

NextHome, Inc. is a modern real estate franchisor with consumer focused branding, technology and marketing. We are a dynamic corporate office consisting of 18 enthusiastic professionals located off of Hacienda Drive in Pleasanton, CA. Here at NextHome, we focus on collaborative partnerships and effective products for business development, growth and relevance. With over 200 franchises launched in our first 2.5 years of existence, we are quickly becoming the fastest growing real estate franchise in history.

Check out NextHome's Company Culture:
Click here to view our Pinterest boards

Check Out Our Office:
NextHome Corporate Office

About the Position:
The Customer Service Department serves as the first point of contact for over 2,000 active members. The department currently consists of a close-knit team of 7 individuals and we are anxiously awaiting a new arrival! In this position, you will experience abundant member interaction (via email, phone, and in person) with an emphasis in technology related troubleshooting, product training, and event hosting/coordination. 

Flexibility is key as the day-to-day needs for the position can vary. This role requires you to possess an upbeat, personable demeanor with a strong ability to prioritize while working efficiently. We take pride in our culture and maintain a fun, yet productive, work environment.

- Monday - Friday, 8:30am -- 5:00pm (Required)
- Some college/AA degree 
- Strong computer skills
- Microsoft Office proficient

About You:
Extensive customer service experience with an above average ability to learn and troubleshoot technology related programs and services. We are looking for a high energy individual that is ready to hit the ground running and become a part of our vibrant team. The NextHome corporate office is filled with passionate, upbeat professionals that truly love what we do and our members' needs are our first priority. If growth excites you and you're ready to put your personality to work, we want to hear from you! 

Our Benefits:
- Medical benefits
- Dental benefits
- Paid sick leave
- Paid vacation
- 401(k) contribution
- 12 Paid Holidays

How To Apply:
Please fill out our online application below.