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Customer Service Representative

Located in Hartford, WI

Washington County manufacturing company is looking for a Customer Service Support associate.

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Responsible for processing customer orders and creating work orders


  • Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Obtain customers'' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information into company computer system.
  • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Provide backup relief to switchboard operator.

Pay between $12-$14/hour DOE.

Call 262-677-0303 for more information and to apply.

Express Office: Mequon
11126 North Cedarburg Road
Mequon, WI 53092
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