IMMEDIATE MULTIPLE OPENINGS: We are seeking driven individuals to provide excellent customer service to our clients, in our fast paced outbound Call Center located in Ridgefield Park. This is a great role if you are looking to make some extra money for the Holiday season and have a customer service background!
All positions will last through December 22nd and two different shifts are available.
9am to 5pm - Rate: $17.00/hour 2pm to 10pm - Rate: $19.00/hour
Responsibilities: - Initiating outbound calls to shareholders regarding their accounts - Researching escalated issues and provide a resolution (as directed) - Develop thorough knowledge and understanding of the services offered to shareholders - Ensure compliance with policies and procedures and regulatory requirements
- Excellent customer service skills required - Proficiency with handling a high volume of calls required - Ability to work independently and in a team environment required - Capability to work with people of diverse backgrounds required - Clear telephone speaking voice, paired with excellent communication skills required - Bachelor-s Degree required