Kelly Services is hiring experienced French Bilingual Call Center Representatives on the Northwest side of Indianapolis!
This role would include being the point of contact for clients with automobile recalls in a fast-paced call center environment while communicating with internal departments.
- Provide exceptional customer service at all times to customers over the phone - Strengthen clients- brands by responding to customer inquiries, processing requests, and always striving to surpass expectations - Update customer database systems with owner record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries - Escalate issues to manager as appropriate - Ensure courteous quality of service on all phone calls - Ability to multi-task with phone and computer - Adhere to company policies and responsibly manage time & attendance - Assist with other duties as assigned
Apply today for immediate consideration!
- Ability to speak, translate, and document from French to English - Ability to multitask on computer while receiving information from clients - Willingness to travel to Northwest Indianapolis Location - Solid verbal communication skills with professional telephone etiquette - Ability to handle difficult situations professionally and with appropriate patience - Type 40+ WPM, meet required data entry and customer service experience assessments
Call Kelly Services Recruiting Branch at 317-872-4229 to receive registration information and set up an appointment. Email your resume to email@example.com