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Job Runner

 
  • Category: Customer Service
  • Education: H/S diploma or equilivent
  • Employment Length: fulltime
  • Pay / Salary: $20 Hourly
  • Source: Business
  • Ad #: 11809
 
Via: kellyjobsmnetwork Apply / More Info
 
Full Details

Questions? Chat live! - https://flashrecruit.com/user/SandyCabadas

 

Desktop Support Technician, Glendale, AZ

 

Kelly Services is seeking a Desktop Support Technician for one of our top clients in Glendale AZ.

 

Length: 6 Months (Contract W2)

Pay Rate: $20.00-23.00/hr. (W2- All Inclusive)

 

Responsibilities:

 

  • Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical personnel.
  • Incumbent acquires job skills and learns company policies and procedures to complete routine tasks and assignments. Incumbent possesses moderate understanding of general job aspects and some understanding of the detailed aspects of the job.
  • Close supervision is provided involving detailed instructions and constant checking on work performance.
  • Responsible for Tier II (low to medium) software and hardware incident support within service levels.
  • Also responsible for new installations of hardware and software through the IT Service Catalog and service request process within service levels.
  • Works in an office environment sitting at a desk, table or computer workstation for long periods of time. Approximately 50-80 percent of time spent on the job involves the use of a personal computer

 

Required:

 

  • 2-3+years of IT experience (desktop support)
  • Experience working in and supporting a Call Center environment
  • Roaming profiles
  • Service Now (ticketing system)
  • A+ certification (preferred)
  • Windows 7 certifications (preferred)
  • Excellent customer service and comfortable providing deskside support.
  • Takes initiative in assisting customers

 

Apply Today!

 

Questions? Chat live! - https://flashrecruit.com/user/SandyCabadas

 

 
Map: Glendale AZ
 
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