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216 Jobs

  • Category: Customer Service
  • Employment Length: contract
  • Source: Business
  • Ad #: 11550
Via: Apply / More Info
Full Details

About the Opportunity:
Energetic Customer Service Representatives needed for our Customer Care Center in Batavia, IL. Customer Service Representatives will interact with customers to provide information in response to inquiries about services and products

Essential Duties and Responsibilities:
• Respond effectively and courteously to customer service inquiries, requests or complaints
• Return all customer calls in a timely manner
• Research and resolve customer issues
• Data entry of service and route data for billing and scheduling
• Assist with reinstatement of customer accounts, process reinstatement paperwork and process collection letters for mailing as needed
• Responsible for setting up new accounts from Service Agreements; accurately maintaining proper flow of paperwork from sales to operations

• Minimum one (1) year customer service experience
• High School Diploma, GED and/or equivalent work experience
• Excellent Customer Service Skills
• Basic computer skills required for data entry purposes
• Strong written and communication skills
• Ability to multi task
• Must be able to effectively work in a team environment

Map: Batavia, IL
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