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216 Jobs

 
  • Category: Customer Service
  • Employment Length: contract
  • Source: Business
  • Ad #: 11078
 
Via: trcstaffing.com Apply / More Info
 
Full Details
Call Center - Customer Service Representative
About the Opportunity:
You will use your telephone skills and experience to receive inbound calls to communicate with a diverse client base, respond and research each individual request and follow-up when necessary.
Core Responsibilities:
Receiving inbound phone calls from clients.
Responding to client inquiries.
Researching client inquiries using a number of resources.
Maintaining file notes of communications with clients.
Performing required follow-up with clients.
Ensuring a positive customer service experience for all clients.
Requirements:
Excellent customer service skills.
Excellent written and verbal communication skills.
Intermediate level of computer literacy using multiple programs.
Ability to interact professionally and effectively with a diverse client base.
Attention to detail.
Ability to follow written and oral instructions.
Ability to learn new material quickly in order to work with minimal supervision.
100% clean criminal background.
Ability to pass a pre-employment drug screen.
Minimum Qualifications
12 months verifiable telephone customer service experience.
High School Diploma
INDCLM
 
Map: Columbus, OH
 
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