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  • Category: Customer Service
  • Employment Length: contract
  • Source: Business
  • Ad #: 11078
Via: Apply / More Info
Full Details
Call Center - Customer Service Representative
About the Opportunity:
You will use your telephone skills and experience to receive inbound calls to communicate with a diverse client base, respond and research each individual request and follow-up when necessary.
Core Responsibilities:
Receiving inbound phone calls from clients.
Responding to client inquiries.
Researching client inquiries using a number of resources.
Maintaining file notes of communications with clients.
Performing required follow-up with clients.
Ensuring a positive customer service experience for all clients.
Excellent customer service skills.
Excellent written and verbal communication skills.
Intermediate level of computer literacy using multiple programs.
Ability to interact professionally and effectively with a diverse client base.
Attention to detail.
Ability to follow written and oral instructions.
Ability to learn new material quickly in order to work with minimal supervision.
100% clean criminal background.
Ability to pass a pre-employment drug screen.
Minimum Qualifications
12 months verifiable telephone customer service experience.
High School Diploma
Map: Columbus, OH
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