Three month+ project for a Payroll Specialist in Southern NH. To qualify, you will possess a strong background in pay practices and payroll taxes.
You will be responsible for: *Payroll processing, remittances & audit functions of multiple clients while coordinating all incoming payroll data for assigned clients in conjunction with the Shared Services team. * Scheduling and running the assigned client payrolls by following standard operating procedures. * Maintaining complete, accurate and timely client and employee records based on real time requests. * Maintaining complete and accurate client profile notes as well as processing instructions for each client. * Responding to & resolving incoming telephone, email and case inquiries from clients and/or their employees; delivering the highest level of customer service within expected timelines. * Creating & managing client communication & their requests; serving as the first point of escalation for their respective clients. * Balance respective payrolls based on the COS year end calendar, remit all third party remittances by defined due dates, complete all Year End balancing, filing & respective summary reporting.
* Minimum 2 years client service experience * Minimum 2 years full cycle payroll processing experience- inclusive of year-end balancing, remittances & summaries * Strong PC experience, understanding of operating systems and MS Office
* Superior client service skills (both verbal and written) and strong active listening skills * Effective communication skills, with an ability to lead conference calls * Attention to detail, payroll compliance and audit functions * Highly developed issue resolution & decision making skills * Proven ability to multi task and complete tasks and project work within tight timelines * Self -driven, independent thinker who is highly motivated and possesses an intrinsic passion for quality * Demonstrated experience in problem solving, negotiation and analytical skills in a team environment * Refined interpersonal skills coupled with an ability to empathize, align and support our quality vision * Ability to lead and manage client process improvement initiatives &/or project related requests * Ability to collaborate & work effectively with peers and/or within cross functional teams * Demonstrates flexibility in working hours during peak periods * Ability to work in fast paced, changing environment
Kelly Offers: - Kelly-sponsored Affordable Care Act health care coverage available for eligible employees - Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable* - Service bonus plan - Referral bonuses - Holiday pay plan - Weekly electronic pay options - Exclusive online employee community - Employee assistance program (EAP) available at no cost *Offered and administered by Leslie & Associates.