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- Entry level position aligning with the Underwriting organization. Not a call center
- Working closely with underwriters and sales to offer best products and cost to our customers, while building skills to an analytical career path
- Consultative review of RPF submissions
a. Ability to review, understand and communicate product and discount recommendations to sales and underwriting
- 5% to 10% estimated time spent on the phone
- Communication with internal and external partners, are mostly via emails, Skype instant messaging. Internal partners include, but not limited to Underwriters, Sales Reps and sales associates. External partners are brokers.


- Excellent written and verbal communication skills
- Excellent customer service soft skills
- Strong consultative, negotiation, persuasion and influencing skills - sales orientation
- Intermediate Math / Analytical skills
- Ability to build and maintain collaborative working relationships at all levels
- Client focused
- Keeps others informed
- Planning and organizational skills, multi-taking
- Take personal accountability for results and self-development
- Ability to adapt to change and work independently
- Goal Oriented: Consistently achieve established goals with minimal guidance from a mentor/peer
- Ability to represent Guardian in a professional manner
- Commitment of presence during the duration of training
- Willingness to work mandatory overtime during busy season (up to 10 hours per week)

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