Supports changes and enhancements from development through production; recommending and implementing system enhancements (e.g., screen appearance, report distribution and setup testing). Develops new program specifications to support specific customer needs and system upgrades, including new releases and resolves problems with current systems. Analyzes service requests to determine feasibility, extent of changes, resource requirements and project time estimates. Provides daily production support, including maintenance of routine production control parameters, completion of routine service requests and research problems.
Associates degree or equivalent experience Minimum 1-3 years experience